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AgencyWISE is a monthly webinar series packed with insights and tips to help independent insurance agents navigate the challenges of running an agency.

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New episodes every month.
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NEW!

What We Can Learn From Looking At Our Operations

Independent insurance agencies often grapple with balancing operational efficiency and delivering exceptional customer experiences. In this AgencyWise webinar, Mallory Cornell, VP at the Big I in Wisconsin, explores how agencies can optimize workflows, foster team consistency, and boost client satisfaction.

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Cyber 101: An Easier Way to Think About Cybersecurity & Cyber Risk

In today’s digital world, cyber threats are a growing concern for insurance agents and their clients. But protecting your agency doesn’t have to be overwhelming. Join Ryan Smith, President of RLS Consulting, as he simplifies cybersecurity. Whether you're a seasoned pro or new to cyber risk management, this session will give you practical strategies to safeguard your agency and confidently advise your clients.

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Overcoming the Top Three Challenges Hindering Agency Growth & Profitability

Learn key strategies to enhance your agency's growth! Hosted by Jason Sabo, director of agency development at IIANC, and Steve Heroux,  founder and CEO of The Sales Collective, this episode covers key strategies for avoiding hiring mistakes, building an effective sales process, and improving training. Discover practical tips to enhance profitability and drive agency growth. A must-watch for those looking to overcome common challenges!

Kolbe It Really Does Work

Join us for an insightful session with host Marit Peters, Executive Director & President of IIAT, and guests Stewart Berrong from Berrong Insurance Agency, and Avery Moore from ECI Insurance.
Marit, a Kolbe expert, guides you through practical applications of Kolbe methods. Discover how you can leverage Kolbe knowledge in hiring, team building, and assessing leadership dynamics within your teams.

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Staff Stratification: Extending Your Bench Through Alernative Resources

With labor costs on the rise, competition intensifying, and client expectations evolving, there's a pressing need for innovative staffing strategies for independent agents. The concept of "Staff Stratification" may be unfamiliar. Put simply, it involves optimizing essential functions and tasks within your organization to ensure they're executed with utmost efficiency and quality, all while minimizing payroll expenses. Essentially, it's about achieving more with less, without compromising service quality or increasing exposure to errors and omissions.

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A Conversation with Lea Ann Hawk

We are thrilled to have Lea Ann, esteemed retired Chief Operating Officer from Keystone Insurers Group. Lea Ann brings a wealth of experience and expertise to her role, overseeing Agency Services, Conference Management, Human Resources, Profit & Growth, Contract Management, Strategic Legal, and Project Operations. Join us as we delve into her insightful perspectives and glean valuable insights from her vast professional background spanning roles in banking, insurance, and agency management. 

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Maximizing Your Agency Technology

Catalyit CEO Steve Anderson discusses his path in the insurance industry and the critical role of technology in improving agency efficiency and profitability. He introduces Catalyit's tools, including the Tech Assessment and Tech Stack Survey, which help agencies optimize their technology use. Steve highlights the Catalyit Success Journey roadmap and live events for ongoing support. He also identifies future trends like generative AI and personalized video as transformative. The webinar underscores viewing technology as a profit center and leveraging it to increase agency value.

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